Privacy policy

I collect only what you give in the contact form: name, email, company (optional), the service you're asking about and the text of your message. If you book a call, also the day and time you chose, your time zone and the optional note about the process you want to review.

This site uses no cookies and no other system that follows you between pages or between sites. That is why you will not find a consent banner: there is nothing to consent to.

I count visits anonymously and in aggregate: I know how many people came and to which pages, not who you are or what you did.

Only to answer your enquiry. I don't use your data for advertising, I don't combine it with other sources, and I don't sell or hand it to third parties for commercial purposes.

Contact form enquiries are not stored in any database. The message reaches my mailbox and stays there, for as long as the conversation lasts and at most two years.

If you ask me to delete it sooner, I do.

To deliver the emails I use an external service, which processes the message solely to get it to my mailbox.

If you book a call, your name, email, the note you write and the time you chose go to Cal.com, the scheduling platform I use. It uses them to create the meeting in my calendar and send you the invitation. What Cal.com does with them is governed by its own privacy policy, not by this one.

Visits are measured by Cloudflare Web Analytics, which collects anonymous, aggregate data, without cookies.

These providers are located outside Argentina, so your data leaves the country when it passes through them.

It stores the whole conversation, word for word: what you write and what the assistant answers. It is not a summary, it is the full transcript.

That means if you type a personal detail into the text, that detail is stored. Before anything is saved, a filter blanks out what looks like a card number, a password or a tax ID and replaces it with “omitted”, so the original never reaches the database. That filter covers what someone pastes by mistake; it cannot cover everything you might write.

When the conversation ends, a model reads it and extracts a summary: the problem you described, your company’s sector and size if you mentioned them, what software you use today, which service it corresponds to and how advanced your enquiry appears to be. Anything you did not mention stays empty: it is not inferred or filled in.

Your email address is stored only if you type it yourself, together with the date and the exact wording of the explanation you saw when it was requested.

Also kept: the date, the language, how many messages there were and which page of the site the conversation was opened from.

When the assistant cannot answer something, I keep that question as you wrote it, to see what the site is missing.

It does not store your IP address, a device identifier, or browser details. There is nowhere to put them.

It installs no cookies, neither on this site nor on its own, and leaves nothing stored in your browser. As a result, if you reload the page the conversation is lost and you start a new one.

It neither asks for nor stores phone number, address, tax ID or payment details.

It does not read the contact form or any other part of the page: the assistant lives isolated in a frame of its own.

Conversations are stored in São Paulo, Brazil, on Supabase infrastructure — Supabase administers that database on our behalf. This is an international transfer of personal data: by using the assistant, your data leaves Argentina.

The assistant runs on a private Nidra server, also in São Paulo. Your messages pass through it before being stored.

OpenAI processes the text of the conversation. It receives the full history with every answer, and again at the end to extract the summary. It is the provider with the broadest access to what you write, and its processing also happens in the United States.

If you click the link to book a call, Cal.com opens with a summary of your enquiry and your email already filled into the address. If you do not click, nothing is transmitted.

No other tool is involved: no analytics, no marketing, no customer management systems.

Conversations are deleted twelve months after the last message. They are really deleted: not flagged as deleted, not archived.

The deletion happens on its own, every day, inside the database itself. It does not depend on me remembering to run it, or on a separate process staying alive.

You can ask for deletion sooner and it is immediate. There is a link inside the conversation itself while your visit lasts, and if you left your email you can write to me. In that case I verify the address is yours before deleting anything, so that nobody can delete someone else’s conversation.

After a deletion only a record that it happened remains, with its date. Your email does not remain, nor the conversation identifier, nor anything that would allow reconstructing whose it was.

Questions the assistant could not answer may be kept with no link at all to you or to your conversation, provided their text contains no personal data. If it appears to contain any, they are deleted too.

You can ask me for access to the data I hold about you, its correction, or its deletion. Write to jmujica@nidra.cloud and I will respond within the periods set by Argentina’s Personal Data Protection Act (Ley 25.326).

In Argentina, the supervisory authority for personal data is the Agencia de Acceso a la Información Pública.

Juan Mujica (Nidra), Buenos Aires, Argentina. Contact: jmujica@nidra.cloud